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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Molly Logan

June 18, 2026

5  out of  5
rating by Molly Logan
"I was worried about changing insurance... it seemed like a difficult process! Steve made the whole thing painless. I can't say enough good things. This was so much easier than I expected and also at a cost savings!

Edit 6/18/26 Still can't say enough good things about Steve. I've made approximately one thousand policy changes over the past 6 months between buying and selling houses and vehicles. All completely easy and painless on my end! Can't thank him enough!"
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MikeChiawen Moon

May 27, 2026

5  out of  5
rating by MikeChiawen Moon
"Always great communication, attention to detail and quality service."
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Payton Kline

May 14, 2026

5  out of  5
rating by Payton Kline
"Never had any issues! Any time I've needed something addressed it has been quick and easy. Not much more you can ask for"
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Chad Shoppa

April 14, 2026

5  out of  5
rating by Chad Shoppa
"This is the only agent I have worked with in Iowa City. Every once in a while I check to see if I can beat their auto insurance rates, and I can't!! Today I made a couple email inquiries via their website and I got quick and helpful answers. Can't ask for more."
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Benjamin Jaggers

March 27, 2026

5  out of  5
rating by Benjamin Jaggers
"Long time client! Excellent service and very friendly receptive staff! Julia was exceptionally helpful and got me set up for my teen driver within minutes. I bundle and save with auto home and life."
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Jim Cummings

March 26, 2026

1  out of  5
rating by Jim Cummings
"Like a good neighbor, State Farm is NOT there.

We have been customers since 2008. All they see is your bank account and how much of it they can have. After the Derecho we had clearly sustained damage to our roof but they brought in appraisers that were sure to deny our claim. We won and they lost that one.

Today our 17 year old son went to get his drivers license back after a 2 month suspension for making a careless choice driving last year. It was a single incident. He went to the drivers license station all happy this morning to put the last 2 months behind him.

He had all documentation ready. Ready to drive again. He's LEARNED HIS LESSON. Found out we needed our GOOD NEIGHBOR to simply sign an SR-22 for six months. The GOOD NEIGHBOR SAID NO.

Hello, Progressive."
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JR Klep

March 23, 2026

5  out of  5
rating by JR Klep
"My family and I have used this office for many years and have never had any issues. Everyone is very helpful and knowledgeable. I usually go through Steve with questions, but today I was helped by Julia and she was super helpful and knowledgeable and was able to help me with my coverage questions super quick and painlessly. I will always refer people to this office for their fast, helpful, and kind service."
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Matt

March 13, 2026

1  out of  5
rating by Matt
"Like a bad neighbor, State Farm is absolutely nowhere… nor do they care.

First:The local office is phenomenal. Blake, Cam, the whole team — they’re the only functioning part of this entire operation. They’re the human shield between you and the corporate conglomerate behind them. They deserve medals, raises, and a company that doesn’t sabotage them daily.

Everything after that?A slow‑motion disaster disguised as an insurance company.

The moment you find yourself in a situation that warrants one to file a homeowners claim, the Iowa faces vanish and you’re launched into a bureaucratic black hole, run by people who have likely never set foot in this state, never will, and could not care less if your roof is destroyed or your house is underwater. You get bounced to some regional or national claims department where empathy goes to die.

Expect to deal with:

A claims rep from another state like Texas who sounds personally offended that you dared to need help.

Or a “claims specialist” who communicates exclusively through vague emails written like they’re allergic to accountability.

Or someone who treats every question like you’re trying to steal from them instead of, you know, asking them to honor the policy you loyally paid for, on time for the previous decade without claims.

Every step of the process is engineered to exhaust you: The ole “Triple D's"

Delay- until you give up.

Deflect- until you’re confused.

Deny- until you’re desperate.

Seriously, it's a masterclass in Corporate Yuckery, or rhymes with.

Meanwhile, your home sits damaged, your life is disrupted, and the people making decisions about your claim are sitting comfortably hundreds of miles away, insulated from the consequences of their choices. They don’t have to face you at Hy-Vee. They don’t have to drive past your half‑repaired house. They don’t have to care.

And they don’t.

If you push back, they know exactly your options-

Keep appealing and watch the process stretch into eternity.

Or hire an attorney and start burning money like firewood you split five years ago (that's very dry and burns fast)

Either way, the win.You take to big L.And the people actually responsible never have to look you in the eye

Don't take my word, though, give em a try. Maybe start out small- see if they‘ll offer a starter policy on a garden shed first. Or, see how it goes when you actually need them something more than a premium payment, like, I don't know, protecting your most expensive assets in life that you worked so hard for.

Or, you can go read the thousands of reviews on any site that reviews them on a national stage rather than local office. Last I checked, State Farm was hovering around 1.2 stars on the well known one, a bit optimistic if ya ask me."
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Jacob Allen

March 2, 2026

5  out of  5
rating by Jacob Allen
"Great experience. Appreciate their hustle. Julia is very helpful and responsive."
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Gena Garcia

March 2, 2026

5  out of  5
rating by Gena Garcia
"Julia was very nice and very helpful!"
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Emmett Carmichael

February 19, 2026

5  out of  5
rating by Emmett Carmichael
"Worked with Jenn and Cam from StateFarm. Friendly, informative, swift, professional. 💪"
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Phil H

January 27, 2026

5  out of  5
rating by Phil H
"Cam did an amazing job answering all my questions (and I had many of them!) which was helpful in determining my insurance needs."
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Brad Niensteadt

December 10, 2025

5  out of  5
rating by Brad Niensteadt
"Julia Nihtser was a great help on adding a car and driver to my current policy. Quick efficient and let me know about a program for my son to go through to help with a discount and as she was talking I was receiving the insurance cards and all other information I needed. She was great"
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Jim Duggan

November 30, 2025

5  out of  5
rating by Jim Duggan
"I have been a long time customer of Adam’s for many years and I have always had great customer service. A couple of weeks ago our sunroof on our Ford Edge shattered and Jen Kasenberg has gone above and beyond on helping us with every step of getting the vehicle repaired. Jen has always been helpful but she has been fantastic and extremely supportive. It’s agents like Jen that make me glad that we have chosen Adam Schechinger’s office."
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Aleicea

November 6, 2025

5  out of  5
rating by Aleicea
"Julia is always very helpful when I call and ask questions or am confused on any part of my policies."
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Rawad Al Souki

November 6, 2025

5  out of  5
rating by Rawad Al Souki
"I am always welcomed in with a smile and good energy. Cam Schmit makes sure you understand everything, listens, gives you the space to ask questions and has the patience when explaining and dealing with any situation. Her positivity is reflected through her work and it shows."
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Ann Meyer

October 15, 2025

5  out of  5
rating by Ann Meyer
"We have been with State Farm Insurance since 1982 and have both home & auto insurances with them. State Farm’s agents have always looked out for our best interest…we appreciate this. I have only dealt with Julia Nightser via telephone, but she is always pleasant & helpful."
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Shannon Webb

August 28, 2025

5  out of  5
rating by Shannon Webb
"Adam Schechinger has an amazing support team! Steve Brokaw helped us get everything set up in the beginning, and since then Julia Nightser has been wonderful with all of our updates. From adding renter’s insurance for my kids to switching our cars, everything has been seamless. Couldn’t ask for better service!!"
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Roger Eggenburg

August 21, 2025

5  out of  5
rating by Roger Eggenburg
"This review is to express my gratitude for the effort made by Cam to resolve a dispute I had over a surcharge that I was charged for a towing claim on our new Highlander. She was very understanding of my concerns about this charge and her follow up with State Farm resulted in a favorable outcome to this matter. Her customer service related to this issue is commendable. Thank you Cam."
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Heather Krogh

August 12, 2025

5  out of  5
rating by Heather Krogh
"Julia Nightser was wonderful to work with! We needed to add renters insurance for both of our children headed off to college. She got it all set up in less than an hour via phone/text! We appreciated the prompt and professional service!"
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Samantha Adams

July 7, 2025

5  out of  5
rating by Samantha Adams
"Cam Schmit was wonderful to work with. She was patient and calm when I had questions, and she was able to answer all of them. I have been with State Farm for many years and I don’t regret it. Thanks so much Cam, I greatly appreciate you!!!"
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Gabriel Clarke

July 3, 2025

5  out of  5
rating by Gabriel Clarke
"Julia Nightser promptly answered my many questions and was able to quickly get me coverage for my new vehicle. She also worked to explain my plan options and explained which would be most cost effective, which was very appreciated."
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Melody Hillier

July 2, 2025

5  out of  5
rating by Melody Hillier
"great folks, never a problem for them when i call with a question, or need to change a payment method! I've had them for all my insurance for almost 20 years, truck, Classic Auto, and Home.
Julie is always pleasant and super sweet!"
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Troy Nation

May 20, 2025

5  out of  5
rating by Troy Nation
"As someone who hasn’t purchased any kind of insurance in the past, I was a bit unsure about how to choose the right insurance plan. A short, 5-minute phone call with Julia Nightser (one of the representatives at Adam Schechinger’s State Farm agency in Coralville) quickly changed that. Julia was very professional and answered all of my questions about the plans I was looking at. She sent over a quote less than 15 minutes after we spoke and offered to assist me if I had any other questions. I look forward to working with this agency in the future!"
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Lauren Weingardt

April 11, 2025

5  out of  5
rating by Lauren Weingardt
"Julia Nightser with State Farm-Adam Schechinger’ office is the definition of a true customer relations representative. Julia has been an amazing and has walked me through every step of the claim process. Not only did she walk me through the process, but also called a few days later to check in and see how things were going and if there was anything else that she could help with!
Thank you again Julia for all of your help! 10/10 recommend this State Farm office and working with Julia!"